Helpdesk1635
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Activity overview
Latest activity by Helpdesk1635-
Helpdesk1635 created an article,
How to make payments to Authlogics based on your country and currency
Currencies Authlogics is able to quote and invoice in 4 currencies: GBP - Great British Pound USD - US Dollar EUR - Euro ZAR - South African Rand Payments must be sent in the currency stated on t...
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Helpdesk1635 created an article,
What files and libraries are created and used by Authlogics Desktop Logon Agent
If your organisation uses a Threat Detection and Prevention solution that prevents non-approved applications from accessing local server resources, Authlogics Desktop Logon Agent (DLA) may not inst...
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Helpdesk1635 created an article,
Customising the Self Service Portal
The Authlogics Self Service portal can be customised to look and behave in a way that meets the requirements of your organisation. There are two levels of customisation that can be applied. Chang...
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Helpdesk1635 created an article,
How to customise the Self-Service Portal password tooltip
Overview The Authlogics Self-service portal (SSP) includes functionality for users to reset their Active Directory passwords that conform to NIST compliant standards defined in Special Publication ...
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Helpdesk1635 created an article,
Which ports are required by the Authlogics Authentication Server?
Authlogics agents communicate and send authentication requests to the Authlogics Authentication Server with via different methods. As such, certain TCP ports are required to be opened on the Authlo...
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Helpdesk1635 created an article,
How to enable/disable Diagnostics Logging for the Password Policy Agent
The Authlogics Password Policy Agent logs information to the Windows Application Event Log by default. These logs are usually comprehensive enough for day to day operations and troubleshooting. In ...
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Helpdesk1635 created an article,
Authlogics Password Audit Tool Readme
The Authlogics Password Audit Tool is an application designed to assist Authlogics Partners to identify password-related security issues on their customer's Active Directory domain. This readme pro...
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Helpdesk1635 created an article,
How to enable/disable Diagnostics Logging for the Windows Desktop Logon Agent
The Authlogics Windows Desktop Logon Agent logs information to the Windows Application Event Log by default. These logs are usually comprehensive enough for day to day operations and troubleshootin...
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Helpdesk1635 created an article,
How to enable/disable Diagnostics Logging for the Authlogics Authentication Server
The Authlogics Authentication Server logs information to the Windows Application Event Log by default. These logs are usually comprehensive enough for day to day operations and troubleshooting. In ...
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Helpdesk1635 created an article,
ADFS logons fail with "An error occurred" on the client
Issue When logging onto an application using ADFS via a Modern Authentication application or a web browser the user may be presented with a generic "An error occurred" message, yet attempts from ot...