Helpdesk1635
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Activity overview
Latest activity by Helpdesk1635-
Helpdesk1635 created an article,
How to enable non-SSL connections for authentication via the WebAPI
The Authlogics Authentication Server supports WebAPI based authentication via the AuthenticateUser function on /services/wsapi.asmx endpoint. This API supports the processing of One Time Passcodes,...
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Helpdesk1635 created an article,
How to use Gmail to send email with Authlogics Authentication Server
The Authlogics Authentication server requires an SMTP Server to be configured to send emails and security tokens to end-users. For testing purposes, an administrator can use Google Gmail SMTP serve...
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Helpdesk1635 created an article,
PPA does not function when Windows Local Security Authority (LSA) Protection is enabled
Symptoms After correctly installing and configuring Authlogics Password Policy Agent password policy settings are not enforced when a password is changed. Event log entries from Password Policy Age...
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Helpdesk1635 created an article,
Considerations with 3rd Party Anti-Virus and Threat Detection & Prevention solutions and Authlogics Authentication Server
Some 3rd party Anti-Virus and Threat Detection & Prevention solutions prevent non-approved applications from accessing local system resources. This can prevent Authlogics Authentication Server from...
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Helpdesk1635 created an article,
Configuring Apple macOS (OS X), Linux or Solaris with Authlogics MFA
Background Both macOS and Linux are able to connect with an Authlogics Authentication Server using the industry standard RADIUS protocol by installing a Pluggable Authentication Module (PAM) to RAD...
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Helpdesk1635 created an article,
Installer closes without warning after extracting files on Windows Server
Background When attempting to install the Authlogics Authentication Server on a Windows Server the installation suddenly loses with no warning during or after the file extraction process, but befor...
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Helpdesk1635 created an article,
How to make payments to Authlogics based on your country and currency
Currencies Authlogics is able to quote and invoice in 4 currencies: GBP - Great British Pound USD - US Dollar EUR - Euro ZAR - South African Rand Payments must be sent in the currency stated on t...
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Helpdesk1635 created an article,
Considerations with 3rd Party Anti-Virus and Threat Detection & Prevention solutions and Authlogics Desktop Logon Agent
Some 3rd party Anti-Virus and Threat Detection & Prevention solutions prevent non-approved applications from accessing local system resources. This can prevent Authlogics Desktop Logon Agent (DLA) ...
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Helpdesk1635 created an article,
Customising the Self Service Portal
The Authlogics Self Service portal can be customised to look and behave in a way that meets the requirements of your organisation. There are two levels of customisation that can be applied. Chang...
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Helpdesk1635 created an article,
How to customise the Self-Service Portal password tooltip
Overview The Authlogics Self-service portal (SSP) includes functionality for users to reset their Active Directory passwords that conform to NIST compliant standards defined in Special Publication ...