Helpdesk1635
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Activity overview
Latest activity by Helpdesk1635-
Helpdesk1635 created an article,
How to upgrade and update your PSM and MFA Deployment
New versions of the MyID MFA and PSM solutions are continuously being released and are made available for download from the Intercede website. Depending on your current software version, the new ve...
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Helpdesk1635 created an article,
Troubleshooting your MFA Deployment
Should your Authlogics MFA deployment not operate as expected and logins are failing for some or all users, below is a step-by-step process to follow which will help isolate the issue and determine...
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Helpdesk1635 created an article,
Create a Microsoft OpenID Connect External Identity
The following article is designed to create a Microsoft OpenID Connect External Identity on MyID MFA version 5.0 deployments. Navigate to the Azure portal - App registrations page and create or sig...
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Helpdesk1635 created an article,
Create a Google OAuth 2.0 External Identity
The following article is designed to create a Google OAuth 2.0 External Identity on MyID MFA version 5.0 deployments. Go to Google API & Services https://console.cloud.google.com/ and sign in with ...
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Helpdesk1635 created an article,
Migrating from Offline to Online Device Registration for Mobile Push MFA
Background In earlier versions of the Authentication Server than Authentication Server 4.2, the Authlogics Authenticator App was only able to register a device with a user account via an Offline QR...
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Helpdesk1635 created an article,
How does the Authlogics Authenticator App receive Push notifications?
When a user wants to log in to a web page or desktop using Authlogics Push, an Apple Push Notification (APN) for iPhones or Firebase Cloud Message (FCM) for Android phones is sent to the user’s dev...
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Helpdesk1635 created an article,
Firewall rules required to allow for reporting through the Authlogics Dashboards
Authlogics Authentication Server version 4.1 introduced a reporting engine and dashboards. The dashboard and reports retrieve the systems status and event log data from other Authlogics agents and ...
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Helpdesk1635 created an article,
Installing an Exchange Cumulative Update
Microsoft release updates, hotfixes and cumulative updates on a relatively regular basis. When installing Exchange Cumulative Updates (CU), the following steps should be followed to ensure that the...
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Helpdesk1635 created an article,
Is Authlogics susceptible to the Apache Log4j2 Remote Code Execution vulnerability (CVE-2021-44228)?
In December 2021, the Apache Log4j2 Remote Code Execution (RCE) vulnerability was identified. Authlogics is NOT susceptible to this vulnerability as Authlogics does not utilize any Java or Apache c...
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Helpdesk1635 created an article,
How to customise email alert templates
Overview The Authlogics Authentication Server uses various HTML based templates for sending alerts via email. These templates can be customised to include different formatting and content as needed...