General

FAQ

• ★ How does licencing work for Authlogics solutions?
• How to make payments to Authlogics based on your country and currency
• Setting up Authlogics in Amazon Web Services (AWS)
• Where do I find the product documentation?
• Help, I have a question and I need an answer

Knowledge Base

Password Policy Agent

• PPA does not function when Windows Local Security Authority (LSA) Protection is enabled
• How to customise the Self-Service Portal password tooltip
• How to enable/disable Diagnostics Logging for the Password Policy Agent
• Authlogics Password Audit Tool Readme

Windows Desktop Logon Agent

• ★ Considerations with 3rd Party Anti-Virus and Threat Detection & Prevention solutions and Authlogics Desktop Logon Agent
• How to enable/disable Diagnostics Logging for the Windows Desktop Logon Agent
• Problems installing/uninstalling Windows Desktop Logon Agent

Authentication Server

• How to enable non-SSL connections for authentication via the WebAPI
• Considerations with 3rd Party Anti-Virus and Threat Detection & Prevention solutions and Authlogics Authentication Server
• Configuring Apple macOS (OS X), Linux or Solaris with Authlogics MFA
• Installer closes without warning after extracting files on Windows Server
• Customising the Self Service Portal
• Ports required by the Authlogics Authentication Server

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