General

FAQ

• How to upgrade and update your PSM and MFA Deployment
• Is Authlogics susceptible to the Apache Log4j2 Remote Code Execution vulnerability (CVE-2021-44228)?
• Where do I find the product documentation?

Knowledge Base

Multi-Factor Authentication (MFA)

• ★ Troubleshooting your MFA Deployment
• ★ Firewall rules required to allow for reporting through the Authlogics Dashboards
• Create a Microsoft OpenID Connect External Identity
• Create a Google OAuth 2.0 External Identity
• Migrating from Offline to Online Device Registration for Mobile Push MFA
• How does the Authlogics Authenticator App receive Push notifications?

See all 13 articles

Password Security Management (PSM)

• How to customise email alert templates
• DC Agent does not function when Windows Local Security Authority (LSA) Protection is enabled
• How to customise the Self-Service Portal password tooltip

Windows Desktop Logon Agent

• Considerations with third-party Anti-Virus and Threat Detection & Prevention solutions and the MyID Authentication Server
• Problems installing/uninstalling Windows Desktop Agent

Exchange Agent

• Installing an Exchange Cumulative Update