Helpdesk1635
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Articles
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Firewall rules required to allow for reporting through the Authlogics Dashboards
Authlogics Authentication Server version 4.1 introduced a reporting engine and dashboards. The dashboard and reports retrieve the systems status and event log data from other Authlogics agents and ...
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How to use Gmail to send email with Authlogics Authentication Server
The Authlogics Authentication server requires an SMTP Server to be configured to send emails and security tokens to end-users. For testing purposes, an administrator can use Google Gmail SMTP serve...
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DC Agent does not function when Windows Local Security Authority (LSA) Protection is enabled
Symptoms After correctly installing and configuring Authlogics Domain Controller Agent password policy settings are not enforced when a password is changed. Event log entries from Domain Controller...
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Configuring Apple macOS (OS X), Linux or Solaris with Authlogics MFA
Background Both macOS and Linux are able to connect with an Authlogics Authentication Server using the industry standard RADIUS protocol by installing a Pluggable Authentication Module (PAM) to RAD...
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Problems installing/uninstalling Windows Desktop Agent
The Windows Desktop Agent is designed to be a frictionless installation process, however, as it is built using Windows Installer technology to cater to mass deployment via Active Directory, problem...
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How does licencing work for Authlogics solutions?
At Authlogics we like to keep things simple. That is why we only charge for the number of users you have, not for servers, tokens or any other strange reason. User = Price per user (The more you bu...
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Migrating from Offline to Online Device Registration for Mobile Push MFA
Background Prior to Authentication Server 4.2 the Authlogics Authenticator App was only able to register a device with a user account via an Offline QR code and the device did not require any conne...
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How does the Authlogics Authenticator App receive Push notifications?
When a user wants to log in to a web page or desktop using Authlogics Push, an Apple Push Notification (APN) for iPhones or Firebase Cloud Message (FCM) for Android phones is sent to the user’s dev...
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How to deploy Windows Desktop Agent via GPO
This article provides a step by step guide to push Authlogics Windows Agents to Windows servers and workstations using Windows Group Policy Objects. This article assumes that, in Active Directory, ...
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Installing an Exchange Cumulative Update
Microsoft release updates, hotfixes and cumulative updates on a relatively regular basis. When installing Exchange Cumulative Updates (CU), the following steps should be followed to ensure that the...