Helpdesk1635
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Articles
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DC Agent does not function when Windows Local Security Authority (LSA) Protection is enabled
Symptoms After correctly installing and configuring Authlogics Domain Controller Agent password policy settings are not enforced when a password is changed. Event log entries from Domain Controller...
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Problems installing/uninstalling Windows Desktop Logon Agent
The Windows Desktop Logon Agent is designed to be a friction-less installation process, however, as it is built using Windows Installer technology to cater to mass deployment via Active Directory, ...
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Installing an Exchange Cumulative Update
Microsoft release updates, hotfixes and cumulative updates on a relatively regular basis. When installing Exchange Cumulative Updates (CU), the following steps should be followed to ensure that the...
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Is Authlogics susceptible to the Apache Log4j2 Remote Code Execution vulnerability (CVE-2021-44228)?
In December 2021, the Apache Log4j2 Remote Code Execution (RCE) vulnerability was identified. Authlogics is NOT susceptible to this vulnerability as Authlogics does not utilize any Java or Apache c...
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How to customise email alert templates
Overview The Authlogics Authentication Server uses various HTML based templates for sending alerts via email. These templates can be customised to include different formatting and content as needed...
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How to integrate Palo Alto Global Protect with Authlogics Multi-factor Authentication
Palo Alto is a RADIUS-aware solution that can be configured to authenticate users via RADIUS. This article describes how to configure Palo Alto Global Protect to integrate with Authlogics Multi-Fac...
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How to enable non-SSL connections for authentication via the WebAPI
The Authlogics Authentication Server supports WebAPI based authentication via the AuthenticateUser function on /services/wsapi.asmx endpoint. This API supports the processing of One Time Passcodes,...
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How to use Gmail to send email with Authlogics Authentication Server
The Authlogics Authentication server requires an SMTP Server to be configured to send emails and security tokens to end-users. For testing purposes, an administrator can use Google Gmail SMTP serve...
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Considerations with 3rd Party Anti-Virus and Threat Detection & Prevention solutions and Authlogics Authentication Server
Some 3rd party Anti-Virus and Threat Detection & Prevention solutions prevent non-approved applications from accessing local system resources. This can prevent Authlogics Authentication Server from...
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Configuring Apple macOS (OS X), Linux or Solaris with Authlogics MFA
Background Both macOS and Linux are able to connect with an Authlogics Authentication Server using the industry standard RADIUS protocol by installing a Pluggable Authentication Module (PAM) to RAD...