Helpdesk1635
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How to make payments to Authlogics based on your country and currency
Currencies Authlogics is able to quote and invoice in 3 currencies: GBP - Great British Pound USD - US Dollar EUR - Euro Payments must be sent in the currency stated on the invoice. For queries r...
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How to upgrade and update your PSM and MFA Deployment
New versions of the MyID MFA and PSM solutions are continuously being released and are made available for download from the Intercede website. Depending on your current software version, the new ve...
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Create a Microsoft OpenID Connect External Identity
The following article is designed to create a Microsoft OpenID Connect External Identity on MyID MFA version 5.0 deployments. Navigate to the Azure portal - App registrations page and create or sig...
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Firewall rules required to allow for reporting through the Authlogics Dashboards
Authlogics Authentication Server version 4.1 introduced a reporting engine and dashboards. The dashboard and reports retrieve the systems status and event log data from other Authlogics agents and ...
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Troubleshooting your MFA Deployment
Should your Authlogics MFA deployment not operate as expected and logins are failing for some or all users, below is a step-by-step process to follow which will help isolate the issue and determine...
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Which SMS/TEXT providers are supported by Authlogics Authentication Server?
Authlogics Authentication Server supports the following SMS/TEXT providers directly via the server UI. There is no need to configure complex scripts or URL path templates. SMS feature availability ...
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Enabling RADIUS 2 Step Logons for Client Applications
To enable this functionality, the Enable 2-Step Logons (Password + OTP via Access-Challenge) check box will need to be enabled on the RADIUS tab of Authlogics Global Settings (see image below) The...
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Create a Google OAuth 2.0 External Identity
The following article is designed to create a Google OAuth 2.0 External Identity on MyID MFA version 5.0 deployments. Go to Google API & Services https://console.cloud.google.com/ and sign in with ...
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How to deploy Windows Desktop Agent via GPO
This article provides a step by step guide to push Authlogics Windows Agents to Windows servers and workstations using Windows Group Policy Objects. This article assumes that, in Active Directory, ...
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Considerations with 3rd Party Anti-Virus and Threat Detection & Prevention solutions and Authlogics Authentication Server
Some 3rd party Anti-Virus and Threat Detection & Prevention solutions prevent non-approved applications from accessing local system resources. This can prevent Authlogics Authentication Server from...