Helpdesk1635
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Firewall rules required to allow for reporting through the Authlogics Dashboards
Authlogics Authentication Server version 4.1 introduced a reporting engine and dashboards. The dashboard and reports retrieve the systems status and event log data from other Authlogics agents and ...
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How to enable/disable Diagnostics Logging for the Windows Desktop Agent
The Authlogics Windows Desktop Agent logs information to the Windows Application Event Log by default. These logs are usually comprehensive enough for day to day operations and troubleshooting. In ...
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Problems installing/uninstalling Windows Desktop Agent
The Windows Desktop Agent is designed to be a frictionless installation process, however, as it is built using Windows Installer technology to cater to mass deployment via Active Directory, problem...
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Considerations with 3rd Party Anti-Virus and Threat Detection & Prevention solutions and Authlogics Windows Desktop Agent
Some 3rd party Anti-Virus and Threat Detection & Prevention solutions prevent non-approved applications from accessing local system resources. This can prevent Authlogics Windows Desktop Agent (WDA...
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Authentication Server metadata in the Active Directory
Installation of the metadata The Authentication Server does not modify or change the AD schema with extensions, instead, it uses existing LDAP fields; therefore it can be completely removed if req...
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How to deploy Windows Desktop Agent via GPO
This article provides a step by step guide to push Authlogics Windows Agents to Windows servers and workstations using Windows Group Policy Objects. This article assumes that, in Active Directory, ...
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Installing an Exchange Cumulative Update
Microsoft release updates, hotfixes and cumulative updates on a relatively regular basis. When installing Exchange Cumulative Updates (CU), the following steps should be followed to ensure that the...
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Is Authlogics susceptible to the Apache Log4j2 Remote Code Execution vulnerability (CVE-2021-44228)?
In December 2021, the Apache Log4j2 Remote Code Execution (RCE) vulnerability was identified. Authlogics is NOT susceptible to this vulnerability as Authlogics does not utilize any Java or Apache c...
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How to make payments to Authlogics based on your country and currency
Currencies Authlogics is able to quote and invoice in 4 currencies: GBP - Great British Pound USD - US Dollar EUR - Euro ZAR - South African Rand Payments must be sent in the currency stated on t...
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Customising the Self Service Portal
The Authlogics Self Service portal can be customised to look and behave in a way that meets the requirements of your organisation. There are two levels of customisation that can be applied: Chan...