Helpdesk1635
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How does the Authlogics Authenticator App receive Push notifications?
When a user wants to log in to a web page or desktop using Authlogics Push, an Apple Push Notification (APN) for iPhones or Firebase Cloud Message (FCM) for Android phones is sent to the user’s dev...
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Configuring Apple macOS (OS X), Linux or Solaris with Authlogics MFA
Background Both macOS and Linux are able to connect with an Authlogics Authentication Server using the industry standard RADIUS protocol by installing a Pluggable Authentication Module (PAM) to RAD...
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How to set a proxy server for local system
The Authlogics Authentication Server can automatically detect a proxy server when Internet connectivity is required. However, as the Authlogics Authentication Server Service runs as Local System on...
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How to make payments to Authlogics based on your country and currency
Currencies Authlogics is able to quote and invoice in 4 currencies: GBP - Great British Pound USD - US Dollar EUR - Euro ZAR - South African Rand Payments must be sent in the currency stated on t...
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How to integrate Palo Alto Global Protect with Authlogics Multi-factor Authentication
Palo Alto is a RADIUS-aware solution that can be configured to authenticate users via RADIUS. This article describes how to configure Palo Alto Global Protect to integrate with Authlogics Multi-Fac...
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Firewall rules required to allow for reporting through the Authlogics Dashboards
Authlogics Authentication Server version 4.1 introduced a reporting engine and dashboards. The dashboard and reports retrieve the systems status and event log data from other Authlogics agents and ...
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How to enable/disable Diagnostics Logging for the Windows Desktop Agent
The Authlogics Windows Desktop Agent logs information to the Windows Application Event Log by default. These logs are usually comprehensive enough for day to day operations and troubleshooting. In ...
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Problems installing/uninstalling Windows Desktop Agent
The Windows Desktop Agent is designed to be a frictionless installation process, however, as it is built using Windows Installer technology to cater to mass deployment via Active Directory, problem...
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Considerations with 3rd Party Anti-Virus and Threat Detection & Prevention solutions and Authlogics Windows Desktop Agent
Some 3rd party Anti-Virus and Threat Detection & Prevention solutions prevent non-approved applications from accessing local system resources. This can prevent Authlogics Windows Desktop Agent (WDA...
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Authentication Server metadata in the Active Directory
Installation of the metadata The Authentication Server does not modify or change the AD schema with extensions, instead, it uses existing LDAP fields; therefore it can be completely removed if req...