Helpdesk1635
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Problems installing/uninstalling Windows Desktop Logon Agent
The Windows Desktop Logon Agent is designed to be a friction-less installation process, however, as it is built using Windows Installer technology to cater to mass deployment via Active Directory, ...
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How to set a proxy server for local system
The Authlogics Authentication Server can automatically detect a proxy server when Internet connectivity is required. However, as the Authlogics Authentication Server Service runs as Local System on...
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Installer closes without warning after extracting files on Windows Server
Background When attempting to install the Authlogics Authentication Server on a Windows Server the installation suddenly loses with no warning during or after the file extraction process, but befor...
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Where do I find the product documentation?
Detailed answers to many common questions about our products can be found in our comprehensive product documentation. All product documentation is included with the main product download, however, ...
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How to enable/disable Diagnostics Logging for the Authlogics Authentication Server
The Authlogics Authentication Server logs information to the Windows Application Event Log by default. These logs are usually comprehensive enough for day to day operations and troubleshooting. In ...
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How to enable/disable Diagnostics Logging for the Windows Desktop Logon Agent
The Authlogics Windows Desktop Logon Agent logs information to the Windows Application Event Log by default. These logs are usually comprehensive enough for day to day operations and troubleshootin...
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Help, I have a question and I need an answer
If you have a support query please take look at our FAQ and Knowledge Base or email us on support@authlogics.com. Customers who have purchased support can contact our 24 hour Support number in the ...
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Setting up Authlogics in Amazon Web Services (AWS)
The Authlogics Authentication Server is readily available in Amazon Web Services (AWS) here: https://aws.amazon.com/marketplace/pp/B073HT4YV6 For guidance on setting up the Amazon Machine Image (...